Information You Provide

We may collect information that you voluntarily provide when you
create an account, place an order, contact us, request support,
submit a form or otherwise interact with Kastori Art.

• Name and contact information.
• Email address and account information.
• Billing and delivery information.
• Order and transaction details.
• Information provided when contacting customer support.
• Reviews, feedback or other information you choose to submit.

Transactions and Payments

When you place an order, information necessary to process and fulfil
that order may be collected, including order details, billing
information and delivery information.

Payment transactions may be processed through third-party payment
providers. Kastori Art does not need to store your complete card,
banking or other payment credentials when those details are handled
directly by the applicable payment provider.

Technical Information & Cookies

When you visit our website, certain technical information may be
collected automatically by the website, hosting environment,
security systems or other technologies used to operate the site.

TECHNICAL INFORMATION

• IP address or approximate technical location.
• Browser and device information.
• Operating system information.
• Pages visited and basic usage information.

COOKIES

Cookies and similar technologies may be used to maintain
sessions, remember preferences, support website functionality,
improve performance and help understand website usage.

Why We Use Your Information

Information collected by Kastori Art may be used for purposes
including:

• Creating and managing customer accounts.
• Processing and fulfilling orders.
• Providing delivery and order-related communication.
• Responding to customer questions and support requests.
• Processing returns, refunds and order issues.
• Improving website functionality and customer experience.
• Protecting the website against fraud, abuse and security threats.
• Meeting applicable legal or regulatory requirements.

Emails and Customer Communication

We may use the contact information you provide to communicate with
you about your account, orders, payments, delivery, returns, refunds,
support requests or other service-related matters.

Where promotional communication is offered, applicable choices or
opt-out options may be provided where required.

When Information May Be Shared

Kastori Art does not intend to sell your personal information as a
commercial product. Information may be shared only where reasonably
necessary to operate the website, provide requested services,
complete transactions or comply with applicable requirements.

• Payment and transaction service providers.
• Shipping, delivery or logistics partners.
• Website hosting, security or technical service providers.
• Professional or service providers supporting our operations.
• Government authorities or other parties where required by law.

External Platforms and Links

Our website may use third-party services or contain links to external
websites. Those third parties may have their own privacy policies,
terms and data-handling practices.

Kastori Art is not responsible for the privacy practices of external
websites that are outside our direct control. We encourage you to
review the applicable privacy information before providing personal
information to a third-party service.

How We Protect Your Information

Kastori Art takes reasonable measures to protect information against
unauthorized access, misuse, loss, alteration or disclosure.

However, no method of transmission over the internet or electronic
storage system can be guaranteed to be completely secure. We
therefore cannot guarantee absolute security of information.

How Long Information Is Kept

Personal information may be retained for as long as reasonably
necessary to provide services, maintain records, process transactions,
resolve disputes, prevent fraud, meet legal obligations or protect
legitimate business interests.

When information is no longer required for these purposes, it may be
deleted, anonymized or otherwise handled according to applicable
requirements and operational needs.

Your Privacy Choices

Depending on applicable law and the circumstances, you may have
rights or choices relating to your personal information.

• Request access to certain information we hold about you.
• Request correction of inaccurate information.
• Request deletion where applicable.
• Ask questions about how your information is used.
• Withdraw consent where processing is based on consent,
  subject to applicable conditions.
• Raise a privacy-related concern with us.

Some requests may be subject to verification, legal requirements,
record-retention obligations or other applicable limitations.

Use by Children

Our website is intended for general customers and is not specifically
designed to collect personal information from children.

If you believe that a child has provided personal information to us
without appropriate authorization, please contact us so that the
matter can be reviewed and appropriate action can be considered.

Changes to This Privacy Policy

Kastori Art may update this Privacy Policy when necessary to reflect
changes in our website, services, business practices, technology or
applicable requirements.

The latest version published on this page will apply from the date
it becomes effective, subject to applicable law.