Our Terms,
Your Understanding.
Welcome to Kastori Art — a creative space for handmade products, raw materials, learning, workshops and a growing community of creators and members.
Everything you need to know.
Introduction & Acceptance of Terms
These Terms & Conditions govern your access to and use of Kastori Art, including our website, marketplace, products, learning activities, workshops, membership programs and related services.
By accessing, browsing, registering, purchasing, learning, participating in activities or otherwise using Kastori Art, you acknowledge that you have read and understood these Terms & Conditions and agree to follow them.
If you do not agree with these Terms & Conditions, please discontinue use of the relevant Kastori Art services.
Our Creative Platform
Kastori Art is a creative platform that brings together handmade products, raw materials, creative learning and a community of people interested in craft, art and handmade work.
Depending on the services available at a particular time, Kastori Art may provide online and offline learning, workshops, creative resources, marketplace services, community activities and opportunities for members and contributors.
Services, products, programs, activities and member benefits may change, expand, pause or become unavailable from time to time.
Raw Materials & Handmade Products
Kastori Art may offer raw materials, craft supplies, handmade products and other creative goods through the website.
Product descriptions, photographs, dimensions, colours, materials and other information are provided to help customers make informed purchasing decisions.
Handmade products may naturally contain small variations in colour, texture, shape, pattern or finish. These characteristics can be part of the handmade nature of the product and should not automatically be considered defects.
Raw materials and handmade products may have limited availability. Displaying a product on the website does not guarantee that it will remain permanently available.
Orders & Payments
Customers are responsible for providing accurate and complete information when placing an order.
Orders may be subject to product availability, verification and acceptance. Kastori Art may contact a customer when clarification or additional information is required.
Payments must be completed through the payment methods made available on the website.
Customers must not attempt to interfere with, bypass, manipulate or misuse the payment or checkout process.
If an order cannot be fulfilled for a valid reason, Kastori Art will communicate the situation and handle any applicable refund according to the relevant policy.
Shipping, Returns & Refunds
Shipping and delivery are subject to the applicable information provided by Kastori Art at the time of purchase.
Delivery times may be affected by location, logistics providers, weather, public holidays, operational conditions and circumstances beyond reasonable control.
Returns, exchanges and refunds are handled according to the applicable Kastori Art policies and the conditions communicated for the relevant product or service.
Customers should inspect received products as soon as reasonably possible and contact Kastori Art if an item appears damaged, incorrect or significantly different from what was ordered.
Cancellation
Order cancellation may be possible depending on the order status, product type and preparation or dispatch stage.
Customers should contact Kastori Art as soon as reasonably possible if they wish to request cancellation.
Certain handmade, customized, prepared or already-dispatched items may be subject to different cancellation or return conditions where applicable.
Learning, Courses & Workshops
Kastori Art may provide creative learning opportunities through online resources, tutorials, classes, demonstrations, workshops and offline activities.
Learning materials are provided for educational and creative development purposes. Participation does not guarantee a particular artistic, professional or commercial outcome.
Participants are expected to follow reasonable instructions and rules applicable to each class, course, workshop or offline activity.
Workshop schedules, instructors, locations, formats and available learning opportunities may change when necessary.
Members & Contributors
Kastori Art may allow eligible individuals to join its creative community as members or contributors.
Membership may provide access to selected online and offline opportunities, learning resources, creative activities, community participation and other benefits made available by Kastori Art.
Member benefits depend on the programs and opportunities actually offered by Kastori Art at the relevant time. Membership should not be interpreted as a guarantee of employment, income, sales, orders or commercial success.
Member Responsibilities
- Provide truthful and accurate information when required.
- Respect customers, members, instructors and contributors.
- Follow applicable Kastori Art community rules.
- Submit genuine and lawful work or information.
- Respect intellectual property and copyright.
- Maintain appropriate conduct during online and offline activities.
Member Opportunities
Depending on the relevant program, members may receive opportunities for learning, collaboration, showcasing creative work, participating in activities and developing practical skills.
Member-Created Work & Product Submission
Members or contributors may, where permitted, submit handmade products, artwork, photographs, descriptions or other creative materials for consideration by Kastori Art.
Submission does not automatically mean that Kastori Art will accept, publish, promote or sell the submitted work.
Kastori Art may review submitted work according to applicable quality, safety, suitability, originality, presentation and platform requirements.
Any commercial arrangement, commission, payment, revenue share or other financial arrangement applicable to a particular contributor program should be governed by the specific terms communicated for that program.
Copyright & Creative Content
Kastori Art's website, branding, visual identity, original text, graphics, layouts, educational materials and other original content may be protected by applicable intellectual property laws.
Users and members must not copy, reproduce, distribute, modify, sell, publish or commercially exploit protected Kastori Art materials without appropriate permission.
Members and contributors are responsible for ensuring that submitted work does not unlawfully copy or infringe another person's intellectual property rights.
Reviews, Photos & Submissions
Users may have opportunities to submit reviews, feedback, photographs or other content where such features are available.
Submitted content should be truthful, lawful, respectful and relevant to the applicable Kastori Art service.
Kastori Art may moderate, remove or restrict content that violates these Terms, applicable rules or the rights of others.
Account & Security
Where an account is required, users are responsible for maintaining accurate account information and taking reasonable steps to protect their login credentials.
Users should not share passwords or knowingly allow unauthorized persons to access their account.
Kastori Art may restrict, suspend or terminate an account where necessary to protect the platform, users, members, products or services, or where these Terms are violated.
Prohibited Activities
Users must not use Kastori Art for unlawful, fraudulent, abusive or harmful activities.
- Attempting unauthorized access to the website or accounts.
- Using false information for fraudulent purposes.
- Interfering with the operation or security of the platform.
- Uploading harmful, unlawful or infringing material.
- Misusing member, learning or marketplace facilities.
- Harassing or abusing other users, members or contributors.
- Using Kastori Art content for unauthorized commercial purposes.
Third-Party Services & External Links
Kastori Art may use or provide access to third-party services, payment providers, delivery services, learning tools or external websites.
Third-party services may have their own terms and privacy policies. Users should review those terms where applicable.
Kastori Art does not control every third-party service and cannot be responsible for matters governed by a third party's own terms, subject to applicable law.
Privacy & Personal Information
Personal information provided to Kastori Art may be handled according to the applicable Privacy Policy.
Users should review the Kastori Art Privacy Policy to understand how personal information may be collected, used, stored and handled.
Availability & Limitation of Liability
Kastori Art aims to provide reliable services, accurate information and a positive creative experience. However, uninterrupted availability of the website, products, learning activities or other services cannot always be guaranteed.
Kastori Art will not be responsible for circumstances beyond its reasonable control, including certain technical failures, transportation disruptions, natural events or other external circumstances, subject to applicable law.
Nothing in these Terms & Conditions is intended to exclude or limit any right or protection that cannot legally be excluded or limited.
Suspension & Termination
Kastori Art may suspend or terminate access to certain services, accounts, memberships or participation opportunities where necessary because of misuse, violation of these Terms, security concerns or other legitimate operational reasons.
Where applicable, obligations intended to continue after termination, including intellectual property and certain legal responsibilities, may continue to apply.
Changes to These Terms
Kastori Art may update these Terms & Conditions from time to time to reflect changes to services, platform features, operational practices or applicable requirements.
The latest version published on this page will represent the currently applicable Terms & Conditions, subject to applicable law.
Governing Law & Disputes
These Terms & Conditions are intended to operate in accordance with applicable laws and regulations.
Any dispute arising from the use of Kastori Art services should, where reasonably possible, first be addressed through direct communication with Kastori Art before pursuing other available remedies.
Nothing in this section removes any mandatory legal rights or remedies available under applicable law.
Questions About These Terms?
If you have questions regarding these Terms & Conditions, our marketplace, learning activities, membership or other Kastori Art services, please contact us.
Contact Kastori Art ↗
Built for creativity.
Made for creators.
Explore handmade creations, discover raw materials, learn new skills and become part of the Kastori Art creative community.